1 /5 Chelsea Dawn: I wish I could give zero stars. My experience at Anas on Friday, 11/7 was nothing short of a nightmare, and I will never step foot in this establishment again -- nor will I recommend it to anyone I know.
I walked in without a reservation, just hoping for a brief conversation to see if they could assist with my $5,000 dress. I wasnt trying to waste anyones time, just hoping to figure out if they could handle the type of work I needed. The moment I entered, I was instructed to "check in," which I did promptly. Then I sat there -- for an entire hour -- watching three women being helped while I was completely ignored.
I made it clear on the check-in form that I wasnt there for an appointment, just a quick consultation. Still, no one bothered to acknowledge me. It became increasingly frustrating as I watched the staff serve others, while I, a new, possible paying customer with a high-end dress in hand, was treated as if I was invisible.
The final straw came when I saw the check-in sheet -- the very one Id written my name on -- being thrown away and replaced with a fresh sheet. At that point, I realized I was nothing more than an afterthought to them. I left with my dress in hand, seething with anger and disappointment.
I will NEVER give Anas Pro Gowns my business again. Their unprofessionalism and complete lack of courtesy is appalling, and frankly, Im stunned by the level of disregard they have for potential clients. If you value your time, your investment, and being treated with even a modicum of respect, do yourself a favor and take your business elsewhere.