1 /5 Pam Hubbard: Date of service: Nov 23, 2024. They dont deserve any stars. The new owner, Cindy, did an absolute terrible job on my nails. I get an acrylic overlay over my natural nails. She did them so incredibly fast and left out a couple steps. She didnt buff them smooth and no base coat. There were lines on every nail. She polished them, never cleaned up the polish on my skin. She didnt even put cuticle oil. She got up quickly and started another client. She never once came over to ask me if I was happy with my nails or have me pay. After sitting for over 20 minutes, I went to the register to pay and stood there 10 minutes before her husband came to check me out. I asked him for nail polish remover. I told him I wanted it all removed and I wasnt happy. He chuckled as he removed the polish off my skin only. I called on Sunday when I noticed my nails were separating from the acrylic. I went to have them fixed today. When they saw me they started talking in their language. I could tell it wasnt pleasant. The husband asked me which nails needed to be fixed. I said all of them. He told me he would put glue between my nails and the acrylic. ABSOLUTELY NOT! That is fungus waiting to happen. Cindy started blaming me for the problems. She is very unprofessional, rude, and cocky. I stood up and told them there service was awful. I told them I would be disputing the charge with my bank and posting a very truthful review. Then Cindy said they would fix them. Theres no way I trusted them to touch me. Looking back, I never saw anything being sanitized or cleaned. I also never saw their licenses posted. This is hearsay, but apparently the husband isnt even licensed. This review is written completely truthful. I hope this helps someone who is looking for quality nails. This place is not going to provide quality service or care. I called Posh nails and they told me to come in right away. Their level of care and service was above and beyond.
EDITED TO ADD: I DID NOT BRING IN MY OWN POLISH. I PICKED FROM YOUR SELECTION. THE "CHIPPING" MUST HAVE HAPPENED FROM THE CHAIR TO MY CAR...HAHAHA.
I HAVENT WORKED BEHIND THE CHAIR AS A HAIRSTYLIST IN 20 YEARS. PUBLISHED INFORMATION SHOULD BE TRUTHFUL.