Johns Japanese Auto Repair - Irving Akin Durosimi: DO NOT GO HERE!! I brought my car here for AC service and a jerking issue. The mechanic said replacing the engine mounts and changing the transmission fluid would fix it. I agreed to $950+ for the engine mount replacement and AC service. (Didn’t discuss transmission fluid cost yet because there was none available at the time). I left car at shop. I needed car for work so I planned to pick up and use for 2 days, then return it to shop for transmission fluid change. At pickup, the jerking had not improved. I told mechanic since I have new engine mounts, I thought the jerking would’ve improved slightly at the least. The mechanic said once I finish the transmission fluid change, the jerking will be resolved. When I finally bought my car in for the transmission fluid change, I was now told by their receptionist it is not a guaranteed fix. I advised them this is not what the mechanic told me and that I wouldn’t be spending money on a trial and error situation. They then refused to do it, claiming it wasn’t guaranteed to fix the problem — something never mentioned before. I feel misled and disappointed by their dishonesty and poor communication. I do not recommend this shop. I also don’t think the shop cares about reviews. I hope nobody else makes the same mistake that I made.
TEXAS KAR AUTO REPAIR & TIRE - Garland 4thMG: Let me just say this place is an answered prayer, and MOE is like a guardian Angel. He truly loves cars and helping people, and it reflects in every way at Texas Kar Auto. He and Herman have been so kind and generous and accommodating it’s been such a blessing. Everyone does such a good job, the waiting room is clean and comfortable, there is good communication, and the cost and pricing for the work is unbeatable. Plus, they know both luxury cars including Mercedes and Jaguar, and non luxury. I recommend this place like I recommended heaven. Thank you so much.
