Johns Japanese Auto Repair - Irving Akin Durosimi: DO NOT GO HERE!! I brought my car here for AC service and a jerking issue. The mechanic said replacing the engine mounts and changing the transmission fluid would fix it. I agreed to $950+ for the engine mount replacement and AC service. (Didnât discuss transmission fluid cost yet because there was none available at the time). I left car at shop. I needed car for work so I planned to pick up and use for 2 days, then return it to shop for transmission fluid change. At pickup, the jerking had not improved. I told mechanic since I have new engine mounts, I thought the jerking wouldâve improved slightly at the least. The mechanic said once I finish the transmission fluid change, the jerking will be resolved. When I finally bought my car in for the transmission fluid change, I was now told by their receptionist it is not a guaranteed fix. I advised them this is not what the mechanic told me and that I wouldnât be spending money on a trial and error situation. They then refused to do it, claiming it wasnât guaranteed to fix the problem â something never mentioned before. I feel misled and disappointed by their dishonesty and poor communication. I do not recommend this shop. I also donât think the shop cares about reviews. I hope nobody else makes the same mistake that I made.
