1 /5 Glenn Setzer: AVOID THE BROWN TEAM!!! Ive been in the system for decades. I have medical conditions that need monitoring. I transferred from Florida to here and in my 1st visit here the doc said "its too difficult to get my VA records from Fla so I get to start from scratch " WHAT THE HECK!!! Its a simple point/click process. I was sick during the winter, I reached out for help twice. His staff said hes been informed then Nothing. He totally ignored me. If you have ever been there you know its dead in there, never more than 3 people waiting yet he is an hour late every time. Once, after an hour he comes in and stands in front of me with his fly open and shirt peeking out. Good God he cant even put his pants on much less provide prompt and attentive care. He was an hour and 15min late for a freaking virtual appointment. He has No Respect for your time. He still hasnt pulled my records so my health issues have gone unmonitored for over a year. Ive tried to not rock the boat but Ive had enough. Hes clearly there for a easy check and by ignoring peoples previous health issues i feel hes deadly. To make it worse he hides behind his front line staff. Until recently I felt sorry for them but I no longer feel that way. BROWN is the perfect color for this group. AVOID THIS VA FACIALLY AT ALL COST.