UT Health North Campus Tyler - Tyler (TX)

1 /5 jamie henderson: I was in the er on December 26th 2024 for horrific right side abdominal pain. Nurses refused to listen to my husband and I on about how my veins blow. Even though through the years from er visits to surgeries they have always had to use a ultra sound machine to find my veins. Instead two different nurses tried to find my veins to put in an IV saying themselves they cant find a vein and still refused to find someone who could use the ultra sound machine. So I was sent home without a CT scan done still in horrific right abdominal pain. One of the nurses Rachel even snapped her glove in my husbands face as she was walking out the door. Very un professional and disrespectful. I would not recommend this er to anyone. If I could I would give them a negative zero on stars

1 /5 Kellen Reilly McFarland: I’m not sure why writing bad reviews on Google is the only effective way to medically advocate for myself here. You would think you’d be able to simply make an appointment and be seen if you’ve been going to this place for over 2 years. Yet somehow, 2 years is not enough time to establish stable, consistent care. Cancelling one appointment and pushing it back a little bit would be fine. However my appointment kept getting pushed back and I was never notified. Why my appointment would be pushed back when I requested an earlier one, I’ll probably never know. The people who took my information and “will get back to me soon” are just as incompetent and lazy as the person who hung up on me when I was calling to ask why my appointment was pushed back another month with no notification. No explanation, no response, no apology. It’s been two weeks since my information was taken. Absolutely ridiculous Edit: it’s been well over two weeks. I’ve tried emailing several times asking why no one has contacted me yet. Still no response. Edit #2: it’s been three weeks now and I just received an email stating “we don’t know what happened.” I’m not surprised in the slightest that UT Health was quick to cancel my appointments and treat me like garbage when I tried to call to ask what happened, yet when a complaint is brought to their attention it takes at least three weeks for a single email. There’s no reason for this. Do better UT Health. Edit #3: I was called by the office to cancel another appointment. Not to discuss why my appointments keep getting cancelled or why I was never notified. It’s been four weeks since I was told “someone will call me shortly” about the godawful way I continue to be treated by UT Health. I told the person on the phone to not cancel my appointment several times until someone discusses this issue with me but I wouldn’t be surprised if it was cancelled anyway.

5 /5 Brenda Riddlespurger: UT Health North takes wonderful care of my aunt. She goes to the Hope Center for cancer care. The doctor, nurses and even the receptionists are the nicest people to work with. They always give us time and answer all questions in language that non-medical people can clearly understand. We truly appreciate all of them.

5 /5 Kristina Laws: I was in emergency room earlier this week. Dr. Joshua Stringer was treating me that day. Even though we all knew I was there with bad news . I had really good experience . I had nurses who checked up on me and talked to me about their personal lives . While I was waiting on my results. Dr. Stringer ran all the necessary tests. Before he came into my room and told me the most devastating news ever. He sat down next to me and explained to me what happened to me and why it happened to me. And he also told me his own experience which made me feel less alone in this situation. I could tell on his face that he cared and he reassured me that it wasn’t my fault. He also told me what to expect to feel after this news and if I feel like I need help to come back to him and he will take a good care of me and send me in the right direction. He also told what I can and can’t do for next couple weeks. When my nurse came to give me my discharge paperwork she cried with me and hugged me and she also took me out of different exit so i didn’t have walk through waiting area while processing devastating news. At that moment anything they said or did couldn’t make me feel better .Looking back they did everything they could in the situation I was in. And they took a good care of me. I know it’s been couple days since I have been in ER but I am starting to feel better . I got up today and got ready for the day. I took care of my 4 year old son . I took my dog to dog park and I cleaned everything and I even went back to the gym. I know I have long ways to go and heal but I am taking day by day. Just keep reminding myself that it wasn’t my fault and I didn’t do anything wrong and that was something I didn’t have control over.

1 /5 Kim Cary: Pathetic excuse for a medical organization. The endocrinology department is all but incapable. The assistants will not help handicap patients, will not supply them with proper equipment, and then point fingers like we are the bad guys. Come on. Do your job or pick a different job.