2 /5 Mike Carlisle: First, we do not like the fact that we have to scheduled an appointment to see a doctor just to have a new prescription written for a medicine that we have been taking for years. We should be able to do that over the phone or have it written for a long period to start with. Its just a way to make you money for an office call. Second, you need to get doctors that speak really good American English instead of Russian. The lady doctor that we saw was extremely hard to understand and thats not good when it comes to our health.