University Health Robert B. Green Campus - San Antonio (TX)

1 /5 Will Yumwall ace: 1/23/2025 why are American and Texas flag at half mast? Why is there nowhere near enough parking and the wait time is ridiculously long. Ive been hereany times. Even something as simple as a follow up. Ive been waiting for an hour and a 1/2 and still havent been seen. Ive been told 3 over the last 45 min. They should be calling me back soon. These place is like the waiting area in Beetlejuice where the number is 117,678,009,659, to be called.

5 /5 Lydia Gonzalez: I’ve been wanting to write this review for a few months already. I’ve been here many times for sick visits and honestly, I always have wonderful service. I have to also share that my friend mentioned to me that she was very impressed with one of the young men there. She said his name was Jesus Aguillon. She stated that she had to get her blood drawn, but the nurse couldn’t get her. She has always been hard for the nurses to get her veins so they end up poking her in the hand. She said the nurse brought over this young man in wine colored scrubs to try and he got her in her arm on the first try!! She kept gushing about him. She also said he was very pleasant and had wonderful customer service. Thank you so much Jesus Aguillon for making my friend feel very comfortable and giving her wonderful service. I truly appreciate you. God bless you. UH, make sure to take care of this young man, it seems he’s one of the good ones.

5 /5 Angie Cruz: Personally I had a great experience. The staff was very knowledgeable, attentive, caring and reassuring. I recently had surgery and my nerves got the best of me, but meeting with all the doctors and nurses eased them. The bedside manners from the nurses were amazing. Thank you for a great and comfortable experience.

1 /5 Marcie ONeil: I don’t understand why it takes well over 2 hours to wait after a baby has eye drops put in to get the eye exam done. The wait time is horrendous at this place in Pediatric Ophthalmology. I felt very frustrated at the end and my children were over being patient. I understand they give you a “Hey you could be here for up to 4 hours.” Wow do they literally mean it and it makes zero sense. It seems like the staff moves very slow and lack customer service skills. Extremely disappointed. The healthcare system is truly broken.