1 /5 Jase Fleetwood: Every time I picked my car up from T’s Quality Automotive, it broke down just down the street. They couldn’t even figure out what was wrong — turned out to be something simple like the battery and crankshaft sensor, which I figured out myself after wasting time and money with them.
And I wasn’t just dealing with some random employee — I was dealing with the owner, Terry, the whole time. So there’s no excuse.
What really pushed it over the edge? They jacked the price up $140 without even telling me. No approval, no explanation — just added it to the bill like it was nothing. Super shady.
Worse, I had to call every single day for updates. No communication, no sense of urgency. The shop is so packed it looks more like a junkyard than a business — and now I understand why. Nothing but unorganized chaos.
Unprofessional, overpriced, and no accountability — even from the owner. I wouldn’t trust them with an oil change, let alone a real repair.