Harris RV Service - Groesbeck Chris Krosschell: Cory did not provide much of a service for the rate that I paid.
He is $275 for a trip charge plus an hour of labor. I had seven items on my punch-list that needed fixed. Given his rate, I intentionally waited until I had a few items add up so that it would be worth it to call him out. At the end of the hour of labor (he was watching the minutes), he had caulked about six linear inches of a corner of my shower and provided consultation on two other items. In other words, six the items didn’t not get done. From the moment he got here, he seemed to be wanting to tell me how to fix things rather than taking responsibility for the job that I asked him to do. If I had the means to fix things, I wouldn’t have agreed to pay him $275 to come out.
He was at a stopping point at the end of his hour and said he was out of material for one of the items. He said he could order some parts and get the material and be back. That second trip was going to be another $275. I realized I was going to be in for $550 at that point and wasn’t sure how the second trip would go. One of the items, which was my priority item, was a three inch septic drain line needed repaired. He told me he does not do septic work.
He didn’t seem to have a lot of tools and equipment with him. So for $275 he did a little bit of caulk and some consultation (I wanted the items taken care of--I did not ask for consultation). That doesn’t seem to be a good value to me. I mentioned to him this concern and he said that he was a good rate for what he was doing. He didn’t consider to offer some kind of a consolation for someone who is paying $275 for such little work. He just quickly walked away with his check.
