1 /5 Alexandria reetz: Honestly Ive tried going through a quiet route with this issue but have not been successful. On Aug third right before school started my family went to sports clips for a quick trim. We had three cuts, to Jr and a senior. They were rude but I get it sometimes customer service jobs suck and honestly I was just happy to get everyone in and out because they were busy. That wouldnt have been a problem. The problem arose when I got home and realized instead of 55 bucks they adjusted my charge on my card to 66. I had left a small tip, what we could afford given that my family was going through a dry spell and having to buy school supplies ect. And yeah small tips suck, but we did what we could. They tacked on 11 extra dollars to my card. They stole from me. Im guessing because the tip was too small? Honestly I dont care what the reason was. As someone whos worked on a top based income I couldnt comprehend stealing from someone even if they tipped me .50¢
It completely broke my trust in this business we have been coming to for the past year. I reached out to Tim the owner and he said he would refund my account, then changed his mind to just give back the 11 bucks. At this point I still have yet to see that refund and honestly I dont want it. If you need to steal just to get by as a big business dont stay in business. I dont recommend going here. I dont want what happened to us to happen to anyone else because if they were dishonest with such a simple card transaction no telling what else they will do.