SERENITY NAILS AND SPA - Amarillo (TX)

1 /5 Ashanti Wilson: I’ve been here a few times and it’s always a hit or a miss. The lady who did my pedicure was very kind and very attentive…The lady who did my full set, did a horrible job, She took a very long time( close to 2hrs) to do my nails and could not draw lines correctly(had to be assisted by another employee), I do not like my Nails. The only reason I left was because I was extremely tired from the service taking so long and I had a flight to catch directly after. Overall I was charged $125 for a full set (see below) and a (basic)gel pedicure. The shape is supposed to be square but came out horribly. I am Very disappointed with the service and feel like I’ve been robbed.

5 /5 Nichole Alexandria: Got the best pedicure today, and saw my favorite nail tech Mary! I love serenity, they always make me feel so welcomed!

4 /5 Angie Lee: Amazing job on my pedicure, took time and attention and care and loved the massage with scrub. Tropical pedicure was my choice and well worth it, everything came out looking perfect. Inside is clean and quiet and peaceful. Tips on nails were a little too uneven

1 /5 Amy Criss: My (young teen) daughter and I went in today. We were separated across the room from each other. My nails went fine, but my daughter requested almond nails and the lady took entire chunks of her nails out. My daughter was in pain and too afraid to speak up during the process and when I was made aware of it and confronted her, she said “well her nails are just too short for it so I had to do that.” Ok if her nail is too short then say that and tell her to pick something else?? Offer tips? Something? Then their solution was to put super glue in it to make it heal. ??? I’ve included 1 picture but several of her fingers are like this. Wont be back.

1 /5 Allison Ganders: I’ve been coming here for years! I’ve always had great or decent nails but in the last year it’s like every set I get is bad. She was more concerned about up charging me for random things than getting the polish on my entire nail. I was cut on almost every finger and my thumb nail was cut so short on the side that it’s really painful and now has a hang nail. When I told her about my thumb nail she said “it’s just skin”. Will not be going back!