Jesses Auto Services - Pearsall Ann Carr: About two weeks ago, I left my 2008 VW New Beetle for repair since I work close by. The repair was to raise the right sided passenger window and secure it so it would not go up or down and then to change the oil.
Mr. Jesse, didnt call me, I had to call him several times during the day to address what was needed and when the car would be completed. The window regulator needed replacement as it had been broken when the window fell. Not sure how you do an oil change and not notice where the oil is leaking from. Mr. Jesse said and oil change had been done and it was down 2 quarts of oil. Now, I am not mechanically inclined and this stayed with me. Since I had an oil leak, I checked the oil on Sunday. Oil color was black. After checking with my brother, he said the oil change probably had not been done at all.
I am not pleased with this company and will make sure to not take any of my vehicles in for service with his company in the future. Bad word of mouth insures a reputation not worth dealing with..
