Scenic Mountain Medical Center Emergency Room - Big Spring (TX)

1 /5 Douglas Wallace: As opposed to my two prior visits, this one was terrible. With the exception of the RNs, I felt belittled. Triage was non-existent, the receptionist was almost apathetic and borderline rude and the thing that bothered me the most: I could barely stand, due to the condition of both lower extremities, and the only people that offered assistance were an EMT and another patient in the waiting room. The icing on the cake: waiting over six hours while I watched three others (which arrived after me) go back and leave after treatment while I waited in agony. I doubt that Ill be going back.....Stanton or Midland looks a lot more appealing.

5 /5 Friendly Texan: Excellent service from the moment I walked in until I left several hours later. The ER doctor, the nursing staff, the lab and X-ray personnel were very friendly and let me know what they were doing and explained everything thoroughly.

1 /5 Audrey Austin: I went in because of severe severe nerve pain in front of gums. Not only was the doctor very rude, he made disrespectful comments about me being on narcotics already for chronic pain. He also only numbed my lip and not my gums and when I tried to inform them that only my lip was numb and the injections had not affected or numbed the gum at all he refused to even speak to me about it. He did not help me in the slightest but the nurse was really nice and seemed to genuinely want to help me as I was begging to die by that point because the pain was so severe. I have dealt with migraines my whole life, arthritis, and endometriosis/fibroids for many years and have never experienced any pain as bad as Thais pain was.

5 /5 Gloria Mcdonald: Very good experience, fast. Efficient in all areas Careful with acute pain, staff worked together swiftly & accurately. Diagnosis was quick & handled well. All was a 5 star in ED,x-Ray, nursing & anyone else i may have overlooked that took credit of me. Gloria McDonald