1 /5 Heather McWherter: My daughter and I have been going to planet nails for awhile but after today I will not be going back! Went in for a pedicure was told 10 minute wait which actually was more like 25 minutes. Then was taken back my daughter was started on her pedicure while I waited and waited and finally the lady comes to do mine and says shellac, shellac I say no regular polish. She proceeds to push shellac and how it will last longer I say no! She then says what pedicure I say classic and she’s pushing the more expensive and I say no thank you classic and she says the others are better and gets irritated! She fills up the bowl with water barely warm no foot salts or anything they usually put in water. She then literally puts my feet in the water for a min and doesn’t file my nails she barely clips my cuticles and is rushing thru the pedicure. My daughter who had hers started a good 15-20 min before me was still getting hers when the lady was rushing thru mine. She paints my toes doesn’t really put a top coat on them and walks me to dryer. I looked at my daughter and said I didn’t get a pedicure I paid for a pedicure but what she did is just paint my toes. Spent hour in a half there most of all that waiting to get a 15 min if that my toes painted and waiting on drying! To then come home and my big toe chipped this same night! I think it’s horrible to go to get a pedicure and relax to be treated like your buying a car and being bullied to spend more and if you don’t then the services you receive are rushed and bad for not buying the deluxe pedicure. I’ll go elseware where my business and money is appreciated no matter what!
