1 /5 MATT CROUCH: I am writing this on behalf of my stepdaughter, she had her oil change at Pearsall texas quick lube. When she gets home, they notice an oil leak underneath their car, she takes it back to pearsall quick lube and then you just tell her, but it was a drain plug leaking. They inform her that they replace the drain plug and she gets back home and its leaking worse . I call the quick lube, and explain the situation. And then they tell me that they did not replace the plug. They told her it needed a plug. Well, I informed them that she sent me a picture and its a brand new shiny plug, its just cross threaded in there. He hung up on me, i told her she needs to call and talk to the owner or whoevers in charge. Other than him.
She then hung up on her. Obviously, its a person who should not be running a company or managing a business for anybody else. Because he cant handle his own business, just my opinion. I did add the photo of the drain plug. That looks like its crossthread, because half the seal is not even touching.