1 /5 Erin Mcclure: My kids age 19 and 17 went to this place because of the 5 star review on Saturday April 20th. I was not there but when they arrived home they were both upset with the service, and quality of the nails. I will attach photos. The 17 year Olds cuticles were not cleaned up and had gems placed on her nails because Stacey the tech said three times" Oh they will stay no problem". 19 year old shows me hers and they are so thin she can bend them in half, at this point I say just dont go back! Well they had an appointment for toes the next day which they didnt attended. Less than 24 hours later the 17 year old has a nail that just falls off. The gems just start falling off. I ask how much they paid "both 100 dollars..." At this point I have her call the tech. The tech from the start says your nails were to short. What kind of nail tech takes a customer and charges them $100 for nails/gems that she knows will not stay on! So she says she will take a look make an appointment. So we called Patty and she said come in Wednesday and we will fix it! I was like great! Good company.. Fast forward Wednesday. I am busy so my husband takes her up there, from the moment he walked in he could tell there was going to be problems. The manager says well you didnt show for your appointment so we will need to keep the refund you want of $25 for the gems that fell off plus the 10% discount she was suppose to receive on her first visit which they forgot to apply and they would redo the nails if she agreed. My daughter was very upset by that as she worked very hard for that money and was taken advantage of. At this point, Stacey comes in and tells my 17 old that her cuticles were a mess and no way anyone could fix them. At this point my daughter is in tears and the mangers gives back all her money. When I find this out I am truly upset so I call and ask why they would treat my daughter this way and excuse after excuse. Well we are just 5 days of 104 worth of nails since one was refunded and both have nails missing and a bad taste in their mouth. Pictures below. Definitely dont send teens in this place without an adult. Would not go back.