1 /5 Tina Martinez: Went for a hair color of gray/silver, showed her a picture,she said she could do it now my hair looks horrible it has chunky looking gray highlights on top of brown with blonde spots( my hair roots where gray not brown)called her, sent her a picture, she did not offer to fix it she said next time she would put cotton,,THERE WONT BE A Next TIME!!! 85 dollars gone Do not recommend!