4 /5 Carrie Welch: Dr. M is a wonderful person and does truly seem to care and want to help his patients. The reason for 4 instead of 5 stars is that you can never get through to his office on the phone, he is extremely overworked with a high patient volume, refills are slow and since you cant get anyone on the phone trying to follow up on referrals or ask a question or schedule an appointment are extremely hard to do. 98% of his staff is great and like I said he is a good physician and person.