Medical City McKinney Emergency Room - McKinney (TX)

5 /5 Belladonna B.: I am incredibly grateful for the outstanding care my mother received at Medical City McKinney’s ER. From the moment we arrived, Jason, Ben, and the entire team demonstrated not only exceptional medical leadership but also genuine compassion. They worked swiftly to address my mother’s needs while ensuring that both she and I felt heard and cared for, despite the usual demands of an ER. There were no unnecessary delays—every step was taken with precision and empathy. I also want to recognize the X-ray team for their gentle touch and kindness. They used such care, making the process as comfortable as possible for her. Their professionalism and attentiveness did not go unnoticed. Thank you to the entire team for your dedication and compassion during a stressful time. Your hard work makes a difference.

5 /5 T Bull: Though the ER was busy as to be expected, upon telling the Paramedic at intake what I was experiencing and him immediately checking my vitals, they had me back in a triage room within 5 minutes!! No more than 20 minutes after triage, they determined I needed further tests and care, placing me in an ER room/bed. While not my desired outcome, it was determined I needed to be admitted and they had me transferred to a regular room and bed within another 2 hours tops. Everyone was extremely polite and helpful, allowing to make the best out of what couldve been a worse experience and situation. If I or my family have to go the ER in the future, this will be our first choice.

5 /5 Bob Koepke: My elderly father was taken to Medical City McKinney ER by ambulance for respiratory problems that turned out to be pneumonia. The ER was very responsive and professional even though the ER waiting room was full of flu patients. Since there were no hospital rooms to be admitted to, they kept my dad in an ER exam room overnight until a hospital room freed up. This worked out very nicely and I was most appreciative. The next day he was admitted to a regular hospital room.