1 /5 Travis Berg: This clinic is a waste of time in my experience.
I called and explained a situation needing to get checked out, the person on the phone essentially said she didnt think they could do anything for me - without reason. But then INSISTED I come in for things like basic labs, exams, etc. I recently lost my insurance and my annual pay dropped down to less than $5000/yr due to personal reasons, which is why I wanted to look into this clinic for what was an urgent situation that required primary physician care.
Upon arrival I was asked to take a seat for about 20 minutes so someone who came in *after* me could be spoken to during this time, then I was finally given my paperwork. I filled out the forms and was instructed to hand over my ID, a copy of car insurance and email over some pay stubs - reminder I just recently lost nearly 90% of my income, have NO INSURANCE and was told my treatment (which they admitted may not even be viable for my needs) would be dependent on that. By this point Im over an hour here, still waiting to be called back or to speak to someone. Then in front of about 6 people the secretary just goes "We wont help you" because I "dont qualify". I told her *AGAIN* about my loss of insurance coverage and my significant drop in pay, but because they used older paystubs I wasnt eligible for potentially lacking care after basically being begged to come in so they could "try" to help.
Theyre indecisive, dismissive and will discard you at the first chance they can. A complete waste of my time, especially as someone having an urgent need to care and needing to be seen. I was upfront and honest with them about my loss of insurance, pay about my urgent need for care and they still couldnt decide if they even had the capacity to help me with what I needed and then threw me aside in front of other patrons like I was a waste of their space. This place is a JOKE and they do not care about the community like they claim.
