3 /5 miranda: Everyone was very nice and professional, unfortunately, the quality was not that great. I got the dip powder and my nails are very thick, bumpy and just look very cheap. Also, was not pleased with all the additional charges(not mentioned at any time until checkout); $5 for tips, $5 for shaping(rounded square) and I’m sure if I asked for cuticle treatment it would have been an additional $5. I am happy to pay for what I get, but be upfront about pricing. I chose this place because of reviews but sadly it was very disappointing. Thankfully my daughters were pleased with theirs, which I agree turned out much nicer.