Lakeshore Automotive - Irving - Irving (TX)

5 /5 Jim Okore: Last week, I booked for a Second Opinion (the booking was swift). I then took my Mercedes Benz E300 and they had a look at it. Surprisingly, they took me to where my ride was hoisted and showed me the leak (something the other auto shop refused to do). Out of the 3 that the other shop recommended (cv axles; suspensions; control arm bushings), they only found a major issue with the cv axle! That’s an illustration of great honesty (something some shops don’t have a clue on). Their quote for the cv axle was higher than the one given by the dishonest shop (cheap is expensive), which was not an issue. I’ll revert once ready! Keep it up!

5 /5 johnesha nelson: These guys are awesome they have your car back to you and running like new withing the same if not then for sure th next day. They have loaner cars and the pricing is very fair! If your budget is tight they offere financing to help everyone out through a hard and stressful time. They are awesome and really awesome people with amazing top tier customer service!!! I will definitely come back here again for anything I need done to my car!!!

5 /5 Kristin Jones: **Edit to add - Opted to bring my vehicle in for a belt replacement, alignment and 4 new tires. I had the pleasure of working with Tom and I am still beyond impressed and so happy with the service and respect I received. Truly a rare gem of an auto shop, because I was treated with the utmost respect, the prices were phenomenal. They were upfront with the cost so there were absolutely no surprises. My vehicle service was done same day, and they worked with me and my work schedule. I’ve never been treated so well at any other auto shop! Amazing service, friendly staff, clean facilities. Steve was beyond easy to talk to, he made my entire visit so enjoyable. I went in for an oil change, and left with every intention to use them as my go-to shop for my car. They’re super kind, knowledgeable, and was by far the most helpful visit to an auto shop I’ve ever been.

5 /5 Rya: Great service! Really appreciate all the help from Tom who was incredibly patient and helpful on the phone and in person. His service is excellent! Kristen also was a great help and made sure I didn’t leave until everything was right. Thanks guys for helping me get back on the road at a great price!

5 /5 prashanth kumar: I recently had my car serviced, and I was very pleased with the experience. The service was thorough, and the staff, especially Steve, were friendly and helpful throughout the inspection process. I was expecting just a basic interior cleaning and car wash, but the overall service exceeded my expectations. I truly appreciate the assistance and professionalism of the team. I highly recommend getting your car serviced here!