La Luna Nails & Spa NB - New Braunfels (TX)

1 /5 Rachel Ann Olivas: Inspo pic versus what I got. Insanely thick dipped nails with humps, didn’t take it far enough back and they clearly didn’t use shellac, look at it chipping etc! This place doesn’t care about customer service or the art of how nails should be done. My toes look like I got them done 4+ weeks ago! Wouldn’t refund because I came back 5 days later. So I’m going thru the insurance company! 114.00 wasted!

5 /5 The Talgal: Wonderful! Looking forward to my next appointment. After my first failed nail experience in town, I found this place and was happy to see that they were more professional as well as very prepared with the new social measures in place. Three things to note before your visit: 1.Please make an appointment ahead of time 2.Wash your hands when you first arrive 3.Please keep your mask for the entirety of your visit Aside from a few issues that I find personal preference related, I enjoyed my pedicure and was very happy with the results! The management and services were very friendly and accommodating. I look forward to going back for a mani-pedi again to see if this is my new nail spot.

5 /5 Kelly Quarles: Vincent and the rest of the staff at LaLuna were very friendly and attentive. When I arrived at La Luna, my nails were misshaped and way over due for a fill. Vincent did a fantastic job at reshaping, cleaning, filling and painting my nails. I definitely recommend LaLuna and will return.

1 /5 Lily J: Don’t ever go to this place !!!!! I’m not a person who leaves this type of reviews ever but I had to do it. I went to this place expecting to have my nails clipped and having 2 ingrown toe nail taken care of, but the lady that was doing the job was only filing my nails. When I asked her to clip them she said they were already too short. They were not! She didn’t do it. Then I asked her to please take care of my ingrown nail and she said they couldn’t do it there, she said “your doctor has to do it “ every other nail salon I’ve been to they do it. Then she told another lady and she came to do it . When she was doing it I told her I had another one on my other foot she did it in a very rude way I told her it was hurting and she said to me “you want it done ? Don’t complain” the water wasn’t even warm so my nails were not ready for them to work on them. I was bleeding! The other lady seemed embarrassed . I asked her if she could put alcohol on it so it wouldn’t get infected. She did. That has never happened to me before anywhere else. It was the worse experience ever. I am never going to that place again ! They charged me $55.00 . I’m not complaining about the price but they didn’t do a good job I had to come home and clip my nails shorter myself .

2 /5 Christopher Pinilla: No. I’ve been trying this place over and over again and each time, they disappoint. For $85, I would expect to walk out happy and excited about my nails. They don’t know how to sculpt nails; they come out so thick and ugly. Then, they can’t do a French manicure to save their lives! I ask for one color on the sample and get a different color. They almost always leave me with a nick or cut. They rush through the job without anyone waiting! They are rude and unfriendly except the gentleman who was at the front. I’m sick of the lack of customer service for a service that costs this much money. I’m sick of the horrible work done. No more getting our money.