2 /5 Ivy: The massage is okay. The towels are really rough. Normally massage places use sheets oppose to old towels. 85% of the massage was decent. The lady at the front desk asked me to pay before the service, said due to machine issues, which I thought was odd. She ran my card just fine in a matter of seconds. Typically you pay for services like this at the end, but I didn’t oppose. Then at the end of the service the lady at the front desk did not like my tip and asked for 18%. I was kind of appalled. Due to customer service alone, I would not return.