1 /5 M B: I had taken my son here several times before. Jennifer was really great and the girl after her was great too. I don’t know if the owners changed, but the place has changed. I took my 7 year old to get his haircut on Saturday at 9 am. The stylist showed up at about 9:16. I didn’t mind that really. Life happens. When Avery met us she didn’t say sorry or explain herself, which again is fine. She did ask us how we were doing, so points there. She cut my sons hair and it seemed to be going ok. On a side note the lady cutting hair two chairs down who seemed to be nice to her client began cursing and complaining to herself about the tip after he left. I only include this to demonstrate the toxic environment that seems to permeate here. After most of the cut, the blow dryer didn’t work, so my son spent the next 10 minutes with hair on his face, neck, and ears. Again, not the end of the world. I figured it would wash off after his shampoo. However, it did not. She asked how it was and he left the chair. I looked him over and realized he was covered in hair on his face, neck, and ears. I took him to the front and asked for a Kleenex to wipe him clean. The girl up front asked if I wanted to add a gratuity while I was cleaning hair off his face so I said no. We walked out into sunlight and I looked him over and I’ll just leave photos of what I found. Unfortunately I wiped off 70 percent of the hair before taking a photo. It wasn’t the worst thing ever, but at 35 dollars it was ridiculous how sloppy and apathetic Avery was with her job. I did go back into the shop and asked the girl up front to come look at his haircut and the hair all over his head and face. She refused three times to leave her chair and see it. I explained I wanted her to see it so she could at least inform the boss or manger why we would never come back. She refused a fourth time. I did remark to her that she didn’t seem to care. Which she didn’t. I only used that word because she was so dismissive and rude. I was never mad or upset but really irritated. It seems anyone under about 35 seems to struggle with doing their job or at least appearing to care. I realize both of them are there for a pay check. In the end I wrote this so that a father or mother would at least be aware of how their son might be serviced here. I hope you have a better experience than I did.
