Interim HealthCare of SW Houston - Pearland (TX)

5 /5 Bunny Jones: They did a great job Assisting with my mom- Vanessa the community liaison guided us- great communication.

3 /5 Y Martinez: First, I would like to thank the scheduler Mia for answering questions regarding why my 90 year-old mother-in-law’s service had not restarted after the nurse was informed on Saturday that she was home. When the nurse did not respond, I called to see if the HMO authorization was renewed. I was then transferred to the scheduler. Their system still had my MIL as if she was still in the hospital or rather she was not placed back into the schedule rotation. Five days later no communication which also means a full week with no physical therapy. Hopefully, we will be back on schedule Monday (3/3/25) and physical therapy will resume. Because Mia assisted with providing information, I have given them 3 stars.

1 /5 robin holt: So my mom was supposed to have a RN and physical therapist come out once a week from November to mid January. They did good at first then come November 26th was the last time the RN came and December 4th was the last time a physical therapist came out. No one has called or showed up since. My mom is 75 she fell and broke her femar I would give them a zero rating since there has. Come on is this the care our elderly get. Very disgusted and disappointed.

1 /5 Laura S.-S.: Forced to give a star to make a review. Would give negative 10!!!! This company does not care for patients. Spends more time dodging phone calls and passing the blame. Ended up canceling my mothers therapy due to lack of communication and respect. Owner and primary staff do not even respond to emails. It is a shameful that they are even in business. Doctors/insurance companies need to read reviews.

1 /5 Michele Shepherd: The worse care there is They have rules for care that do not benefit the patient. More evaluations than actual treatment My husband had been out of the hospital since March 19th. Insurance approved 12 physical therapy sessions on March 28th. As of today May 24th He has had 2 physical therapy sessions and 3 physical therapist evaluations which uses up the actual therapy sessions. It what world does that make since. What are they evaluating? It is a waste of insurance. Gave this feedback to insurance company. On a positive note the physical therapist that came out twice was amazing. Thank you Dusti