Kaitlyn Attaway: It took them five days to NOT send a fax so that my spouse could be seen by a specialist. I had to physically go to the office and get the paperwork from them. Torrence said "if thats what you feel you need to do" as if I had any other choice due to their incompetence. This referral doesnt even have the body part on it. Astounding, I dont know what else to say.
Natale Vittori: I had an appointment today Dec 30 2024 at 8 : to draw blood. I was received by a very rude medical assistant which did not even have the education for saying a simple good morning to a patient which well anticipated what was going to be the outcome ; She started the procedure and fail at the first attempt ; I told her that I took 5 full glass of water and also prehydrated the day before asking to retry in the second hand. She consulted with the some medical Doctor assistant and without me getting a reply , she gave me a list of other providers and said that she is not going to try drawing blood anymore ; not a word of sorry or sympathy with the situation ; she let the room leaving me alone ; In front of such a situation of an early inexplicable discharge and humiliation , I have to drive all of the way to CPL labs in Lewisville. At this location instead, I was well received and the medical assistant draw blood in her first attempt. This new assistant knowing what I went trough, told me to go back o the facility and that she will back me up with the Manager and testify how she was able to draw blood without any problem. I went back to Quest Care to speak with the manager and prove how the CPL person was able instead to draw blood without any complication ; they told me that she was not present and I gave them my phone number ; up to this moment nobody have called me. This Quest care in Coppell Texas, is the very WORST facility that I have been in over 30 years of living locally assisted with rude and non well medically trained people. They do not have the least idea of what is customer care and medical attention.
Torrey Green: If u wanna die, come here. It’s the most unprofessional doctor’s office you will ever encounter. They don’t answer the phone. They don’t respond to voicemails. They don’t value your time. The front door is locked with the receptionist looking at you from her desk 90% of the time. It’s a complete clown show! It should be shut down forever and not thought of again. Negative 0 Stars!!! Don’t waste your time and money! I wanna keep ranting but y’all get the picture!
Warren Wilke: I have been visiting Dr.Evans for several years now. He is quite knowledgeable and personable. He has helped me with my hearing and was able to diagnosis an unusual problem I have in my left air. His staff is friendly and responsive making visiting Dr. Evans office easy and a valuable experience.
A James: Went for a procedure, was told the “check in” process would be an hour or so. I was checked in sorted scanned hooked up plugged in and signed off on rolling into the procedure room in less than 30 minutes. A swarm of very friendly nurses and support staff, they double and triple checked everything to ensure my safety. The doctors themselves even came by and asked questions and verified everything before we got going… and then before you knew it was out and back up and everything was done quickly and efficiently. All pre- and post- care directions were thoroughly explained. They followed up the next day to make sure I was still doing fine. Overall one of the better medical experiences I’ve had - nothing like waiting in an ER for hours or a doctors office that over scheduled and has you there five hours before they will actually see you.
Timothy Malmer: I have been seeing Dr Koppel as my primary physician for the past three years. He has been the best. I cant express enough how great it is to have a doctor who takes an active role in my health. He has inspired me to live the healthiest lifestyle possible and he takes the time to address my needs. I never feel rushed and I am comfortable talking to him about any concerns. I trust his judgement fully. His office staff are always on the ball and I never wait long. Appointments are easily scheduled and always on time. Thank you Dr. Koppel and staff.
