Georgetown Medical Clinic - Georgetown (TX)

1 /5 Mohammed Al-Rubaye: Update::: I have contacted the number below and asked for (Practice Manager), and they said we don’t have this position!! They took my information and no one contacted me since then.. This is the worse experience in my whole life. Unfortunately Google doesn’t allow ZERO stars.. Horrible front desk staff. I have arrived 22 minutes prior to my daughter’s appointment and they cancelled it because what they said that I’m late. I have personally asked some patients about their appointments time and they all said that they late more than 8 minutes that prior to their appointments but they still take them without giving a hard time. Even with a lot of paperwork, I still complete everything 2 minutes before her appointment time. And then I have requested to talk to front desk manager and she didn’t give a good reason for what happened. I don’t know why the doctor has to cancel an appointment for a patient that finish everything 2 minutes before he/she go to the room!!!!!!???? Unfortunately there is no zero start

5 /5 Evy: I got very sick in October and the receptionist was kind enough to let me in as a walk in due to my condition. Dr. Obregon was very thorough, explored every avenue, and sat with me for about an hour until I had a diagnosis. A few weeks later when I had some abnormal labs results from my endocrinologist, I asked him for a specific type of scan and he ordered it without question. When everyone else was questioning why I would want this scan, it ended up showing some abnormal results as well. He really does listen, and he cares about you as a patient.

1 /5 Tessa Kathleen: HORRIBLE HORRIBLE HORRIBLE! Run as far away as you can. First, I called and deliberately left them know I was calling to ensure I can get referrals as I have an HMO plan. I also gave them my insurance over the phone AND in person. Upon appointment, they use documents and equipment from like 2005. Weird but no reason to leave at this point. THEN, he was 40 minutes late to my appointment. I asked him about the referrals and he said to just message him in the portal whenever I find my locations and we’ll be good! I get said locations and send a message in the portal. No answer. I call them and they transfer me to Linda, the referral coordinator. Not only is she literally doing other work and talking while keeping me on the line, but IS STILL arguing with me about the fact that I don’t need a referral. When I literally got off the phone with my insurance TWICE that confirmed otherwise. Instead of providing the referral, she’s going back and forth with me about what she thinks my insurance will allow and will not allow. When all I asked is for the referral!!!! HORRIBLE customer service, COMPLETELY UNPROFESSIONAL AND UNORGANIZED, zero stars. Will now be switching to another doctor ASAP and have to reschedule all my other appointments since they’re incapable of doing their job.

3 /5 Heather Barreras: I love the doctor I have at Georgetown Medical Clinic but getting an appointment for your annual physical is very difficult. You have to book your appointment at least 6 months out, and then if you happen to have to reschedule for any reason, you have to wait another 6 months. This exact situation is putting me a year behind on my annual physical.

5 /5 Steven Steel: This place is incredible. At my age (52) things get a little more serious. They have been nothing but absolutely incredible from day one. Dr. OBREGON is a new Dr. there, and is a great guy. When I have made my last few appointments, Wanda has been the one I’ve talked to every time. (Luck of the draw I guess). Nothing but true caring and a kind attitude every time.