1 /5 Codie Barlow: I visited Galaxy nails Friday, September 8th, to get a set of acrylic nails. A few days after, my new nails started popping off, one by one. So the following Friday, exactly one week later, I went in to tell them how half of my nails were gone & I would like them fixed. I also wanted a pedicure done as well. The lady started my pedicure & a man came over to start working on my nails. I have to say, this man was super sweet & really seemed to be trying his best....but he basically butchered my nails. Four of my cuticles were bleeding badly, he kept cutting me over & over, my nails are slanted & some are long/some are short, acrylic powder stuck all over my fingers, uneven bumpy nail surface, extremely sharp pointy edges that cut my legs & caught on my clothing when I left...overall the worst experience getting my nails done. When I was checking out at the cash register, I was told the total would be $105.00, but that they would give me a discount of $20.00 on my nails!!!! My nails should be COMPLETELY FREE, not only because I just paid $50.00 ONE WEEK AGO, but also because of the HORRIBLE nail experience I was just put through for TWO HOURS. My cuticles & hands are still hurting & swollen today. So I paid $87.00 when it should have only been $59.00 for the pedicure. And the only reason I didnt complain in the nail salon is because for one, I didnt want to embarrass that nice man in front of all the customers & two, I didnt want them to try & fix my nails because I was in so much pain.
Today, my pregnant daughter also went there to get a new set of nails. She got the same man & the same thing happened with her!! Then they charged her $65.00 when they told her $45.00 on the phone.
Update: Apparently, by looking at their response, they also cannot read. Yes, whoever you are, my visit was in September. My daughter came a seperate time & had the same issue.
