Emergency Room & Trauma Center at St. Joseph Health - Bryan, TX - Bryan (TX)

1 /5 Dawson (DizzyOcean3775): I would take star away if I could. Everyone I know thats been here has had bad experiences here, my mother had to stay here for a week and could barely stomach the food, my grandfather stayed here and he was repeatedly forgotten about. However, the real reason Im writing this is because every case has one thing in common, the wait is atrocious. My grandmother was recently brought here via ambulance and they made her wait in the ER for NINE HOURS. There is absolutely zero reason why it should take even a quarter of that time. They couldve taken her to any other hospital in Texas with 9 hours. God have mercy on anyone that is forced to come here in an emergency because there isnt a single sense of urgency in this entire emergency room. The people in charge here should be ashamed of themselves and judging by the numerous other 1-star reviews they deserve to be sued. The lack of effort is even reflected by their automated response system giving the same response to every bad review they get. Its like they know theyre not doing their job and they blatantly dont care.

1 /5 Misty Walton: So I’m giving a 1 star because i had to give a star in order to leave a review! So first things first, i swore i would never use this ER ever again after my son almost lost his leg years ago from this hospital diagnosing my son with a bruise on his leg that had a hole in it, that was actually a staph infection! Well enter today 12-4-2024, and i go back to this ER!! Why did i make this mistake??? I get there with excruciating pains in my lower left and right sides and lower back, they take me back, get my vitals, have me go back to the waiting room….then I’m called to go give a urine sample…then they call me for a ct scan, back to the waiting room i go after that….next up I’m called back for blood, back to the waiting room i go after that…..now here we are 3 hours in and still not back in a room…,finally get called back in a room, to sit for another hour! Next i go to the bathroom, come back only to be followed back in my room by a PA…gave her all my info, she explained what my labs said, and what her concerns were…she prescribed me some pain medicine FINALLY!!! And says she wants me to do another test, and once I’m done with that test it will be sent off and that will take about an hour! So I’m sitting, waiting another 2 hours in my room….in comes a nurse that informs me i am being kicked out of my room so that they can put someone else in the room and that i need to go sit in a chair, and once my labs come back they will put me back in the room i was in!!!! I advised them i would not be leaving, as that is not acceptable!! Why would you have me leave while I’m in pain, just to put someone else in the room, only to kick them out when my results come back??!!!???!!! Makes absolutely no sense!!! So i discharge myself after they advise me they are getting the security to kick me out!!! I promise you, i will get something done about this ER!!! These nurses and doctors, or should i say, so-called nurses and so-called doctors need to go back to school and train on empathy, customer service, and just plain mannerism!!! St Joseph’s is a joke!!! And the little security guards that wanna be cops are the biggest jokes!

1 /5 Haley: Terrible ER. If given the chance, do NOT go here. I went here, straight from work, with excruciating pain. Because "my vitals were not bad," and I "was not hunched over," I was told it would be a 4 to 5 hour wait. So I am supposed to put on theatrics to be seen? My tears, clutching my stomach, and biting back pain was not enough? She sent me to give a urine sample and then told me it would be at least 4 hours before I was seen. Therefore, I decided to go somewhere else. I told another lady at the front that I did not want to be seen anymore and that I was leaving to go to another ER. Now they are trying to bill me hundreds of dollars for lab work I did not ask for, nor consent to. I understand being short staffed and overwhelmed. What I do NOT understand is trying to bill me for literally doing nothing, and why my lab work (urine sample) was sent off without my consent for treatment. Extremely frustrated by this. And for your information, Baylor Scott and White was AMAZING.

1 /5 Ivan Ivanov: 0 stars. St. Joseph not only has some of the worst ers in Brazos Valley and some of the rudest doctors and nurses they also have incredibly poor urgent cares. My girlfriend has went there multiple times looking for help with a serious medical problem and have not diagnosed any problem or helped but, instead got rude and argued the whole time and have sent her away, shes lost over 30 pounds trying to find a doctor that would help her and none of the doctors here wished to help! Myself Ive had multiple encounters with their urgent cares and doctors. Ive lived with a extremely bad cyst and they let it get extremely infected, one of their doctors cut off the top half and told me it would go away, I went to one of their surgeons for a follow up, had him throw my antibiotics in the trash and tell me I didnt need them and tell me that the cyst wouldnt come back. I went back to their urgent care after a couple of weeks because to my surprise and disappointment the cyst came back even worse, just to have another one of their doctors chew me out for not taking care of my problem sooner after I already went there to get it taken care of just a month before. My cyst had gotten severely infected again and they didnt even give me antibiotics this time just sent me home again to suffer with it. If youre looking for a doctor or a er go to Baylor Scott and White where they actually take care of you and treat you with basic human respect! They should be incredibly disappointed with themselves; they are here to help not profit off our suffering and offer no help.

1 /5 Shawna Ross: The two times that my family has had to use this ER in the past year have been utter failures to give the right diagnosis. One member of my family could’ve lost eyesight due to their incorrect assertions and lack of proper equipment. It’s a good thing I listened to my intuition and went for another opinion as soon as possible. Another member of my family went around for a week with a laceration that went down to a bone after they had told us that there was no such injury there. Horrible.