3 /5 Kalliey Dunbar: To start, the owner is incredibly kind. She made everyone in the shop the evening I went in feel special and she has a 100% customer centric business outlook. She wants each of their customers to leave fully satisfied and HAPPY with their nails which is rare to find in a salon.
Unfortunately, the evening I went in, she was the only one doing nails and was bouncing around 3 appointments, myself included. I’ve never had such a rushed SNS DIP manicure. When my nails were initially dips, they were done so fast that I had dip powder caked onto my cuticles. I figured with filing perhaps it would all get taken care of — shape wise my nails are not bad, however, they are not smooth by any means and were left incredibly bumpy. As for the top coat, it has chunks and pieces of glitter from previous customers in it so my nails are left looking and feeling bumpy, gritty, and with pieces of random colored glitter all over them. Ultimately, I was left picking chunks of of SNS powder off my fingers the entire evening until it all finally came off.
Lastly, I was charged a total of $75 (which the owner presented to me as a discounted price after “taking off $10”) for this rushed manicure, which doesn’t add up (pictures of menu attached). An SNS Manicure is priced at $45 + $6 for French and $11 for paraffin = $62. Where the additional $13 came from is beside me. I didn’t figure this out until I was at home and I’m not one to cause a big fuss but all in all, while the owner was sweet as can I be, I don’t think I’ll be returning to this salon in the future.
