Birnbaum Laura MD - Giddings Jericka Johnson: This has been where Iāve gone for most everything Iāve needed through the years health wise. I pay out of pocket, because Iāve struggled to keep or be able to afford health Insurance as an entrepreneur, and the health issues I have make it difficult for me with work as well, but I do the best I can, with what I have, what I can manage, and thatās typically been something Iāve been able to work out with this office. Itās why Iāve continually driven 1-2 hours away, rather than get a new doctor where l actually live. I did the work to come in and be seen and treated, for many years. I fought to get better, and I always felt hopeful and amazing about having the security of somewhere I felt safe to go to, Even if I couldnāt pay out of pocket right away. Itās been a huge struggle getting the treatment I need over the years with no health insurance. Itās so disheartening that Iāll have it so soon, finallyā¦ and after the years of struggle, I now have to find a new primary doctor.
I never used to get turned away. I was always treated with so much compassion, and understanding, but then things changed. It doesnāt really feel this way anymore. Each time Iāve called over the past 6 months or so to make an appointment when I really needed it, Iāve felt so put off by the receptionist, her tone, and word choice. The warmth and comfort this office used to hold for me just isnāt there for me anymore. Iāll always be so grateful for this office, the way it used to be, the help, compassion, and support Iāve received over the years, but it makes me so sad to know the security I once had knowing I always had a place to call for help when I needed it, is not the case anymore. I donāt believe itās the doctors fault, they are pretty incredible. Always have been, but patient experience really matters, especially for people like me, who struggle with what I struggle with. Feeling welcomed, understood, and like your health matters above all else is why I kept coming to this office. Iād still recommend going, youāll get what you need, but if you struggle with depression/anxiety, or any health issue that stress triggers and makes worse, this might not be the place for you.
