1 /5 Nettie Bryant: I have given this salon 3 chances now and they have disappointed me each time. My first experience was actually about 3 years ago when I went in for a shag cut on my curly hair. I filled out a detailed form online before my appointment, letting them know about the style of my cut and my hair texture (curls) before I even got there. I was sat in a man’s chair at first, showed him pictures of what I wanted, and he said he was not comfortable to do what I wanted, as he was not experienced enough. He told me I should come back in an hour and a half when another stylist in the salon who had more experience could do it. Thankfully I had time that day, so I was able to reschedule. When I got back and sat down in the second stylists chair, she was teaching him how to do the cut while doing my hair, which in turn took her even longer to do so I spent even more time there than originally planned. 3 hours later and I had my haircut, exactly what I had asked for, finally!!
I wanted to give Cutloose another chance, seeing as they had changed the layout of their online appointment form and have heard other people say good things about them since I decided to not go back. I made the appointment about 5 days ago, and booked it with even more time before my event (wedding rehearsal) so that if I had to sit in the chair and be told no again, I had time to spare. I got a call 2 1/2 hours before my appointment (scheduled for noon) telling me my stylist is out sick and that no one else would be able to cut my hair until 2pm. What if I had sat down and it was the same situation as the first time?? I should have known to cancel before that when they texted me to confirm using “Meddie” and not Nettie as my first name! I’m making sure none of my friends ever book here, and will be telling everybody that might be interested to stay away unless they want their time wasted.
