Crystal Spa & Nails - Decatur (TX)

1 /5 Casey Dionis: Save yourself the time and money and go somewhere else. The nail tech rushed through my dip set, made my finger bleed, didnt bother to clean up the excess dip powder all over my skin, then walked off to another customer before mine were even finished.

1 /5 Stacey Sontag-Turner: Decided to try this place for the first time today and it was such a disappointment. Neither lady my daughter and I had was very friendly but my daughter had the most awful experience. Thankfully my nails look great but there was red powder all over my fingers she didn’t clean off even after me asking her to. My daughters nails (pics below) look like a child did them. First she did not soak her nails to get the old acrylic nails off she used another nail to run under them and pop them off. The ones that didn’t come off she finally soaked but my daughters nail beds were hurting after that. When she put the new ones on were too big for her fingers, the acrylic was uneven and the nails were glued to her skin under the nails, the lady made her cuticles bleed by doing the manicure with the dremel tool instead of the cuticle scissors. She asked her a couple times to fix it but I don’t think she understood her. Before we left we showed the guy and asked if she could fix them. He took her back to the ladies station and asked her to fix them. The lady came back with a big attitude and seemed angry so we just left and I fixed them when we got home. Spent $140 on our nails and I should have asked for half back because we will have to get my daughters nails fixed this week at our normal place but we just will not go back. Now we know why there was no wait when the other two salons in town were packed with an hour wait.

1 /5 Samantha Benavides: First, my nails are fine, not good but fine. The shape is off and its chunky and I have the dip polish all over my fingers and that stuff is hard to get off. My big issue is that I went with my 4 year old daughter to get both of our nails done and they were acting as if she was invisable, she had to sit there waiting while my nails were done and the techs kept doing other peoples nails who came in later. I finally had to ask why they werent doing her nails after my tech finished mine and went to someone else. After that they finally did gets. This was all after we were told they couldnt do a butterfly on her nails, which weird but fine, but then they said no to a heart as well? The fact that the service was awful is why Im giving 1 star, nails themselves deserve a 3 maybe. Dont treat kids like they arent worthy of your time.

5 /5 Jessica Webb: For being in a small town, this nail place is great! The best one I have visited in the area since we moved here. I only get pedicures so Im basing my review on that service. I thought my pedicure was nice, got the job done and had a great massage! They were very organized with the way they check you in and they even will provide you with a beverage if you ask. My only request would be that they turn on the closed captioning on all the TVs.

5 /5 Teresa Snider: So glad Cocoa is back. I highly recommend V as well. Jack does a great job making sure all customers are taken care of.