1 /5 Traci M: My sister and I went here to have pedicures and our nails done. My sister had been twice before and had a lovely experience. However, this day was very different. We called and made an appointment , and we were put over to start our pedicures it took 1 hour sitting in the tubs before they got started. We sat patient wanting to enjoy the treatment. Which we did until the gentleman came to paint my toes. I wanted a pink and white French tip he decided white on white but claimed it was light pink. After another 45 minutes waiting to start our nails, I get called over to the same gentleman. I expressed upon arriving that I needed my cuticles treated and trimmed before artificial nails put on. This was ignored, and this man applied the artificial nail he rushed through the process, and at the point where I should have been able to wash my hands, he brushed my nails and started to apply the clear coat. W hich cause bumps over every nail. On top of all this mess, as he was filing my nails, he cut and burned every cuticle on every finger. The next day, I went to discuss this with him as my hands looked horrible and felt worse. He said it happens with thick cuticles blah blah. I left highly disappointed. A week later, my nails are still extremely painful and horrible looking. I went back to discuss my utter disappointment in not getting the treatment or services I asked for, and since this was done for an event, I was upset with how flippant this man was about it. After trying to speak to him in a reasonable manner about it, he grew very sarcastic and offered a 50 dollar refund (just to put it out there, we paid 225 plus tips) As we were leaving he told us not to come back, well needless to say after this ordeal I have no intention on returning, I will say this the 2 ladies that work there are lovely and such a pleasure, but be warned if the gentlemen takes care of you.
