2 /5 Vee: Usually, Im very adamant about the length of my nails. I always request them to be really short, Im in the medical field and I prefer my nails to be short in length with no under nail showing. Danny ignored my request and kinda chuckled when I said I wanted them shorter than what he had already filed, he continued with painting my nails instead and said he would cut them down "later". He did cut them down, still not anywhere I had showed him I wanted them.
When you are a paying customer and you are requesting something so simple it becomes a nuisance and a waste of your time. Its like going to a restaurant and asking for a burger, but the the server brings you a ham sandwich, because he thinks it tastes better.
By the way, this was my second time going to this place and BOTH times my requests for short nails were ignored.
I decided to give them another try, because I did like the dip powder and it lasted me a really long time, considering I am constantly hand sanitizing and hand washing.
Another thing that happened, that has NEVER happened with my dip powder services, was the top layer started to peel, it hasnt even been 24 hours since I had them done. I did notice that Danny did not put the activator on my nails and he only did one layer of top coat. I have been doing dip powder for more that 6 years now, I know the process. I feel like I was ripped off.
I went in and one of the girls fixed them, but I felt like she was annoyed. The first thing out of her mouth was" let me see" . They were speaking in their language which makes me feel like they were talking about me. She had another client waiting and as I made my way to wash my hands, her attitude changed instantly, she told the lady waiting " Hi, how are you today?"
Customer service goes a long way in my book and unfortunately this place has left a bad taste in my mouth
I will be taking my money elsewhere.
