1 /5 Lacg Lacg: If it was possible to leave no stars I would but then you cant write a review. My husband (a retired, disabled Army Vet) was denied service because of his service dog. We stopped, saw that every chair was full and I mentioned to my husband, "Wow, this is where we need to be!" As I said that my husband was signing in at the desk that was unattended. Right away, as you are walking in to your left, the first chair, black gentleman, who were told was the manager says that they dont allow dogs. I responded that our dog is service dog. He responded "state law, no dogs allowed". They refused to attend us. Didnt even say oh the dog can wait outside. No, they refused us service. A another mall employee helped us call security and officer Whitaker helped us notify the police and file a complaint. Hats off to her and the police who helped us. To make matters worse shortly after I went back to help them identify the man who refused us service and the first booth was clean, and empty. The man was no where to be found. If he did nothing wrong why was he gone? Also, two girls were now at the desk. This place does not know the laws and an army veteran was denied service. My husbands service dog has been around the world, been in hospitals, emergency rooms, restaurants, etc but my husband couldnt get his hair cut. DO NOT GO HERE! WHAT THAT MANAGER DID IS PUNISHABLE BY LAW! Our experience here with humiliating, emotional, it was unnecessary and against the LAW!
