Evelyn Flores: I being this place before and it was great customer service but today the lady front has bad attitude second i suppose to do blood work and the doctor wouldnt just do what my referral was asking for he wanted to add more exams and argue back and forward he wouldnt just do what my surgeon referred was asking for so I walked away is not worth the headache why not just do what the referral was asking for .
Sara Leal: Changing my grandmother’s provider because they like to make mistakes, such as scheduling out of business hours, then when you arrive at your scheduled time, they tell you unfortunately today is FRIDAY & we NEVER have patients at this time! We called, it was me who called & no I did NOT leave a message, I had to hang up & walk away. She miss understood I scheduled her before now sorry! So these people are also very unprofessional, the receptionist was laughing & smiling the whole time I was upset & asking for answers. Save yourself the hassle & headache don’t come here go elsewhere specially if you are bringing elderly loved ones. My grandmother also just told me she was already thinking about changing providers because they never call her or give her her results they have no communication & are very unprofessional. This is true, I witnessed it today, smiling laughing while I’m inquiring about the matter saying we always leave early on FRIDAY’S & we will today as well…
Azul Garcia: I love this office! Staff is super sweet and welcoming and always makes sure everything is going right. Dr. Dafashy always makes sure if I have any questions I need answered before my visit is over. Highly recommend friends and family all the time.
Alice Smith: The wait was ridiculous, I was there 2 hours I saw the nurse practitioner for less than 15 minutes of that. I spent more time talking to the nurse, she was more thorough and listened better.
The Nurse practitioner (watta) was very dismissive of my issues that brought me into the office. She wrote In my summary that she talked to me about my weight because my BMI was high (Outdated system by the way) and she made suggestions to help me lose weight. She didnt bring up my weight even once. She basically wrote off all the issues Ive been having as me being "obese" even tho Im less than 10lbw over weight.
The lady who stuck my arm must have been new or bad at her job. She stuck me and I had blood coming from beside the needle thing while she was doing it. Ive had so many blood draws and never had that happen.
M V: A few nights ago:
My daughter went in scared she was going to get a shot but she left saying the hospital was fun. The nurses and doctor provided the best medicine of being nice to my little girl and making her smile. Best emergency room visit Ive ever experienced.
Juanita: I was admitted to Oceans and after 6 days I was shown a court order stating I had to stay until Doctor released me. I asked for a copy and was given the run around for over 24 hours before I received copy. It was after I received copy of the order I found out I had been assigned a lawyer. I asked to use the phone and was denied. I informed them it was against the law to keep me from speaking to my lawyer. When I was able to call the lawyer, they told me to hurry up and get off the phone. I was not informed of a court order and an assigned lawyer until after I was there for 6 days. I only saw Dr Sigiqqi 2 times while I was there. The first time was a 3 minute conversation in which he diagnosed me with something other than what my psychiatrist of over 20 years diagnosed me with. He then changed my medication without consulting my regular psychiatrist of 20 years. I was kept heavily medicated and never received any kind of real therapy, just group therapy which consisted of coloring and watching TV. I needed assistance with showering due to a broken foot and no one was able to help me. I went 10 days with no shower. They didnt care if you did not shower, brush teeth or brush hair. The hair brush they gave me was so bad I could not get it to brush my hair, so I had severely matted up hair for the entire time I was there. I begged for them to just cut off my hair. The meals were awful. I told them I was vegetarian and they actually called a family member to see if I was being truthful. Dont know why I would lie about that but OK. Family member confirmed I was indeed vegetarian and I was served the most disgusting food imaginable. They check your food boxes to see if you eat and I was forced to eat things I did not want or knew I should not eat due to having diabetes. The food was very very carb heavy. If blood sugar went too high they would just give you a shot of insulin. My diabetes was well controlled until I went to Oceans and was forced to eat so much carbs. I had never had to take insulin until then. The majority of the staff treated the patients like animals with the exception of 1 or 2 staff members. I was due to be released at 8 am after a 10 day stay and asked if I could just go home after dinner since my family would be there for a visit. I was denied to go home and they made me wait until the morning. I guess they wanted that one last day of insurance money. They also kept my pain medication and sent me home with a broken foot and no pain medication. I could not get more from my regular doctor due to DEA rules of only having one prescription for pain medication once a month. I reported this to the DEA. If you are seeking help, I do not recommend going here as they will milk your insurance for as much as they can and will get a court order to keep you there even if you are compliant, non violent and do everything you are told to do. My family was so upset when they visited me because I was kept so heavily medicated I was slurring my words and could hardly stay awake. One time my roommate was having some sort of episode in the middle of the night and I woke up to her standing over me. I was scared to death. I went and told the nurse and she gave the roommate a shot to make her sleep and told me to go back to the room and go back to sleep. I told her I was too scared and she told me they would keep me longer for noncompliance so I went back to the room and laid in bed, eyes wide open all night due to not knowing what would happen with the roommate. This place is nothing more than an insurance money grab and controlling you. You will never receive any real therapy, will be forced to stay, forced to eat things that go against your dietary restrictions, kept heavily medicated and treated like less than the human that you are. I will never go back. I will never reach out for help again. This place has me too scared to reach out for help ever again. They will strip you of all your rights and dignity and hold you until the insurance money runs out. I have much more to say but Google limits
Amber Watt: I have been seeing Dr. Beau for almost a year now, and he has been the most patient and caring Doctor I’ve ever been to. He is kind, knowledgeable, and really listens to my concerns. I’m so glad to have finally found a great PCP locally. My husband was so impressed with my care from Kirkwood that he started going as well and has had the same experience. Not only the Doc, but front office, nurses, and medical assistants were amazing as well! I am actually looking forward to my next visit!
