1 /5 M W: I have been going to this location for over 2-3years. Never had an issue till this time aroundâturnover rate must have an effect.
The individual who did my nails was Henry (manager). Though he was polite during the session, he was annoyed and clearly distracted by the phone. At the end, I was dissatisfied with the results. My nails appeared at a 45 degree angleâŠthey looked cheap and amateurish. after coworkers advised that I go back, I did so next day. I explained to him how my actual nail was not glued onto the acrylic-it was lifted and how the 45 degree appearance was unacceptableâthey needed to be fixed.
As I was respectfully explaining this to him, he began laughing stating that he was the manager and there was nothing wrong with my nails. So, I then turned to the customer beside meâshe too agreed. At that point he had zero interest in speaking to me. I asked AGAIN for them to be fixed since he was refusing a refund.
As I sat there taking photos of my nails, he finally decided to remove them. He then had another nail tech do it after I told him âyouâre laughing and refusing to give me a refund. You donât see the issue still-my nails are LIFTED and detached from the acrylicâ--thisâŠscares me. The google/fb reviews were trueâ
Luckily, another male took over and I honestly to god felt bad bc it wasnât his fault. Though the second tech was constantly grunting and stomping his foot with disappointment, ALL couldâve been prevented if Henry couldâve given 100% the first time around. The last pic was from the final visit.
Please avoid this place. Itâs not worth it.