Keywords: bravo victor l md

Bravo Victor L MD - Amarillo (TX)

DR., MD,Hospital near Amarillo
Address: 🏡 1215 Coulter St S Suite 100, Amarillo, TX 79106
Phone : +1 (806) 359-4701
Place GG: https://www.google.com/maps/place/?q=place_id:ChIJYaYBsbFRAYcRIl9ZwUbl8cA
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    Alexandra Gonzales: I want to start by saying Dr. Stroud is amazing and his nurses are so kind and friendly. Do not walk into this office and expect to not pay your copay because they will embarrass you and refuse service. Here is some background- on 8/20 I paid $1550, this HALF of the bill that must be paid up front for my 9 month old daughter to get tubes put in her ears. She gets her tubes put in on 8/26- everything is great! Today, we go in for a follow up and I was told we have a $50 copay- I hand her my credit card and she proceeds to tell me they cant accept my card. I said "can you please bill me?" she proceeded to tell me "you have to pay today in order to be seen, can I use the card on file?" I explain I am a little short on cash after paying the $1550, can we please use my credit card, not the debit card on file? She then tells me "I can call billing but I doubt they will allow us to bill it" she picks up the phone and tells the lady in charge of billing "This has never happened before but the lady I am helping does not want to pay". I never said anything about not wanting to pay. She completely embarrasses me in front of about 8 people in the waiting room. The billing lady comes out and helps process my credit card payment and we can be seen. We finish with our appointment and when we are checking out they tell me they will be refunding my $50 payment because there is no copay on follow up appointments.
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    Jordan Guerra-Davis: The staff here are very kind and welcoming. I never feel judged or like they think Im being dramatic. They always explain my options, take their time with me, and I dont feel rushed. Youre never in the waiting room long, but sometimes you have to wait a while to see the doctor once in the patient room, but thats most places and its because they dont rush when theyre with their patients. Sometimes youre in and out in a jiffy. Just depends on the day and season.
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    Ashley Massey: I see Dr Nashs PA- Wilson Cochrane and he has been Amazing!! He always makes sure all of my issues have been addressed and TRULY cares about my well-being both physical and mental. His nurse is just as amazing and my calls are usually returned same day. The girls at the front are very friendly and efficient as well. The facility is very clean and the waiting area is nice. I have never waited for long even as a walk in. I am so blessed to have been brought to this place!!
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    Michelle Brown: My daughter went to see Dr. Castillo, and it was a horrific experience!! First of all, she had to wait about an hour to be called back to see this Dr. After she was finally called back, she waited in the patient room for another hour and 1/2!! When Dr. Castillo finally make her appearance, she was rude, and hateful. Obviously could not have cared less about her patient!! My daughter had questions that she never even asked because she could not wait to get away from this woman!!! By looking at her other reviews, it is obvious that this happens a lot!! I’m sorry I sent my kid to her!! It WONT HAPPEN AGAIN!
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    Yvonne Smith-Dorsey: I have 5 medical specialist who work at UT HEALTHCARE NORTH in Tyler, TX and I am extremely thankful for each of them. The patient care I receive is very good, and the only reason I would leave their care is if I would move out of the area. I say, “Thank you” to everyone who works at UT HEALTH NORTH, for giving excellent Patient Care.” Yvonne Smith-Dorsey
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