3 /5 naijayemm: The technician was nice but her techniques weren’t good except being gentle removing extra skin from my cuticles. She used too much alcohol on my nails before applying some bond and the bare coat. She cut too deep into the side of my nail on the skin which started to bleed, and it hurt throughout the manicure. I received a gel manicure and the total cost was $56. This is too much for average service, and I do not like my nails. The massage was subpar and very very light. It might as well never happened. Considering how pretty and the effort put into the interior, this effort needs to be put forth with quality techniques and actual manicure service with the polishing, clipping and filing of the nails.
Fortunately, the receptionist was friendly, and offered drinks which is appreciated. I really wanted to like this spot but I will not come back again. I’m disappointed. I’ll just stick with Miniluxe for manicures or figure out how to do my own nails.
Edit: The manager called me the same day to apologize. She spoke with the technician who did my nails. The manager did offer redo my gel manicure with another technician which I appreciated. So I’ll increase my rating to three stars. I didn’t go back for a redo because I didn’t have room in my schedule.