Beaumont Frame & Front End, Inc - Beaumont (TX)

1 /5 Victoria Attaway: I called 4 days in a row to see about getting my subframe looked at. This place was specifically recommended to me by another shop in Groves, being "the only shop that does this work unless you go to houston." I called 4 days in a row due to them being booked and seeing when they could fit me in, however, EVERY SINGLE TIME I called I told them whats wrong. "Subframe is needing to be checked" is specifically what i said. Each time, they said no problem and that they would be able to take a look at it with a $50 fee. Great. Finally get a spot in line, we get there, and we are told "we havent done that type of work in 20 plus years. I dont know why you got recommended to us." Mind you, its the same person we talked to on the phone. What???? So confused. They must not have listened to a word I said. They completely lied to our faces... I wouldnt recommend this place at all.

1 /5 Charles Daryl Wideman: I took my Chevy Silverado to this place after I had an accident which required I replace several front end parts. I had to leave town in a hurry and didn’t have time to get my ft end aligned before I left. Anyway after arriving in Beaumont I searched for and found an alignment shop close to where I was staying. They took my truck back and returned it in a reasonable amount of time. They furnished me with a print out of before and after readings. My only problem, which is a big one, is that anyone who knows very much about older Chevy Silverados knows that the upper control arm must be torqued to 140 ft pounds or it will work work loose and move. When I asked to make sure he torqued the bolts he stated he didn’t own a torque wrench. The owner or operator who took my money acted like I was speaking French when I brought up torquing bolts. My opinion. Stay away from this shade tree shop. In this day and time, what repair shop that displays a ASE certification out front doesn’t own a torque wrench ?

5 /5 Ernesto Guantes: I had a great experience at Beaumont Frame and Frontend. I called them yesterday, and they told me to come in early to get the work done. They really know their business—I listened as they explained issues clearly to other customers and gave honest, helpful recommendations to get their vehicles safely back on the road. Their pricing was also very fair—just $125. I called a few other shops before this, and some quoted as high as $350 without even looking at the vehicle. I’m glad I chose Beaumont Frame and Frontend. Highly recommend them for aligment and suspension work.

1 /5 Ginny Walston: I tried to have my car looked at twice at this place. The lady at the front desk was very unhelpful. She turned me away twice without offering to even look at my car!! She insisted that I didnt need an alignment. I wouldnt give my business to a place that snubbs you right out of the gate.

5 /5 Johnathan McLemore: We were traveling through Beaumont headed home from a mission trip on a Sunday afternoon. Ended up spending the night. Caliper locked up. I went down the list trying to find folks that could help me. The folks here went above and beyond trying t k help me out. Found the new caliper, got it replaced, and had me on the road again heading home. Even had a great time visiting with them while the work was being done. Thanks again Beaumont frame and front end! If you live in Beaumont, or are just passing through, I highly recommend these fine folks.