Baytown Family Clinic - Baytown (TX)

1 /5 Mini Demon: Avoid at all costs if possible. They never answer the phone and you have to just keep calling over and over again until someone answers. They ask you to leave a voicemail but after leaving 4+ voicemails I have NEVER received a call back. They dont send needed medications to the pharmacy until you hound them to get it done(which is nearly impossible because they dont ever answer the phone) they make you wait over an hour past your appointment time but ask that you show up 15 minutes early

1 /5 Russell Johnson: Front Office staff unprofessional, rude , lazy , and incompetent. AT BEST. Never answers phone, and if they answer has attitudes and hangs up on paying patients. Takes a month or longer to get referels Owner or management needs new staff. Been asking for over months to change locations for our medications. They cant even that right.!!!!!

1 /5 Samantha Bunfill: No one knows how to answer a phone. When you finally get ahold of someone, you’re immediately put on hold for 20+minutes minimum, and that’s IF they get back to you at all. 0 stars for the receptionists and office staff. The doctors are slow, typically lolly-gagging and don’t really care about their job at all. They do the bare minimum of their job, if that. They look at you like you’re stupid while not listening to what you’re saying, 0 stars for the doctors and nursing staff. Rude. Abrasive. Dismissive. Unprofessional. Lackluster.

4 /5 Kimberly Esquivel: The staff, especially the front receptionist are awesome. Such a cheerful, welcoming environment. The only thing I feel is that I dont like seeing more than one doctor or practitioner. I also would like to have access to my blood test results online. I am also a little concerned because I asked about an emotional support animal prescription and was told that they are only for people with medical needs and not for emotional support. So, taking one star off for that.