1 /5 Sam Todd: Check in staff - 1 Star - Very slow - 1 lady serving while 3 stood behind the counter chatting. LONG LINE and staff were in no hurry. Took my husband with suspected broken leg after falling off the roof. Front desk called him and told him to go to the exam room - WITH A SUSPECTED BROKEN LEG - no wheelchair - walk it off, I guess. Triage Dr 3.5 stars - thorough but wanted to "as a precaution" Xray left leg, which was not hurt and scan of head and neck, which were also not hurt! UM WHY? Triage nurse 1 star - Dry, no sense of humor and unpleasant only giving one word answers and looked like she did not want to be there. You chose this profession. If you dont want to help people then this is not the career for you! Dr who saw my husband was fantastic - 5 stars - He was thorough and agreed uninjured left leg Xray and head and neck scan were an overkill and totally not necessary. Xray on right leg was done . No break or fracture. Dr said he was shocked that my husband had no fracture at the very least, given how bad his leg looked. 0 STARS for the discharge nurse. My husband asked what she was handing him and she said it was the discharge paperwork and wound care. My husband said he thought it was a breakdown of the steep bill they just discussed with him. (With a dead straight, bored looking face...) she said, WAIT FOR IT... "That is what you get when you come to hospital with a little boo boo on your leg!" UM WHAT? ARE YOU SERIOUS! She did not smile or change the bored tone in her voice so one can only assume she was not making a joke. My husbands lower leg was twice the size and bulging on one side. It looked crooked. The Dr himself was sure my husbands leg was at the very least fractured cause it looked so bad! But she was out right rude telling my husband he only had a little boo boo - implying he deserved a high bill for basically wasting everyones time in hospital for FALLING OFF THE ROOF and sustaining a mere scratch on his leg. AND for this great experience in the ER they told my husband his out of pocket bill would be $1197 - for a Dr consult and an X-ray! And YES we have health insurance - that was not the full bill that was just our out of pocket! DISGUSTING! RIP OFF! TERRIBLE PLACE! Make sure your are dying before you go there so you can get bang for your buck! But then again you may just die in the line just waiting to check in!