B & B Services Center Drivers Choice - Bonham (TX)

1 /5 Dee Hill: Radiator hose came off in Effingham IL. Blow head gaskets, called Jeff and he said that they did not warranty snap rings on OEM parts. But he would fix my truck for about $4500.00. I have hear from a friends that this place dose very shotty work. They told me that my water resavory was leaking. They squeezed it by hand. You can not do this. The leak turn out to be, a short hose to transmission. I will not go back to them.

5 /5 Dan Christiansen: Beyond incredible. These are good genuine people that deliver great quality. My rear driveshaft broke off while I was on highway 121 (an hour and 30 minutes away from my home in Dallas) and they made me a priority the second I walked in and even offered to give me a ride into town. Jeff and his daughter were both very friendly and took care of me better than any auto shop has before. They gave me a great price and got my vehicle fixed a day earlier than anticipated. HIGHLY RECOMMEND

5 /5 Christie Sutherland: Great service always takes care of my car issues whenever they arise. Friendly staff great mechanics reasonable prices. In the last two years Ive never taken my car anywhere else for servicing.

1 /5 Nate B: Extremely dishonest group of people, dont let them touch your vehicle. Needless to say dont buy one from them either. They have no idea how to properly do body work, they will continuously bill your insurance for work they dont do and keep your vehicle for months, returning it in worse condition than it arrived wrecked.

1 /5 Charles Crumpley: Our car was stalling after a new transmission and after Firestone ran diagnostics and had us replace coils. We took it to this shop for a second opinion and shared what we had read on the internet about transmission torque converters can cause this symptom. I asked what that might cost if that was the problem. After 3 weeks I called and was told it was next up for service. A week later I received a call that the repair was complete and the problem was not resolved. I asked how was that possible. They said the computer coded torque converter and they replaced it. When told them Firestone had no codes for torque converter, they apologized and said they just replace parts until the symptoms go away! WTH! JEFF SR story kept changing every time we spoke! They have had our car for 5 months and refuse to release it unless we pay them 2K! I would not believe a word the Jeff SR says. He is very scripted and has repeated his standard responses so many times, it’s like selecting a record on a jukebox. They further explained they are not qualified to perform transmissions rebuilds. That’s the opposite of what I was told when I agreed to let them see what’s going on with my SUV.