1 /5 Priscilla Cooper: Less than a month ago I had taken my vehicle in because I wasnt getting enough get up and go. And I needed an alignment. Rob said he couldnt find anything wrong with my vehicle. Mention spark plugs, told me where they were. I now know I needed a tune up. Sadly I still had issues and came back. He then mentioned struts and shocks. Gave me a quote. They mentioned they also had a towing company. Tell me why my vehicle sunk on the way home and was unsafe to drive. So I used their towing company. They put struts and shocks on. I paid well over 1k for work, parts, etc. I went back the next day after my car was done because I heard rattling from the front left wheel area. He said that there were some loose hardware and he tightened it. My vehicle was still driving the same as it was when I first brought it in and now worse. Yesterday while driving with my 2 year old in the car with me, they blew out. My car sunk. I had to pull off on a busy road and pray my vehicke would get hit with my daughter in it with me. I get the car well off the road into a random side drive way of a farm. I get out, theyre not only blown theyre bent. The pressure caused damage to my arms on the front and rear. Blew a ball joint for sure, it was leaking. So when they should of did a tune up they install struts and shocks. Not properly. And my vehicle now has thousands of dollars worth of damages. I will NEVER come back to this shop. And I pray you read reviews before you do.
Updated with better photos.
Original review from a month ago.
Current today 11/26
Still not functional, and they still have not contacted me to resolve anything after numerous emails.
Ive been almost or about 3 months without a vehicle since they worked on my vehicle.