Guest: This place was great when Billy was running it, now, not so much. Brought my vehicle in for a simple repair and they called me a week later to tell me it was ready. Left the shop and didnt even get a block down the road when the engine seized and stopped running. This happened in the middle of the intersection and luckily I was able to coast to the side of the road. Tony said it was nothing that they did and would not look into it. It ran fine until they worked on it. Poor, poor craftsmanship and even less care about their customer. Triple J Auto Repair on Westside is the place to go for honest and trustworthy results. Wish I had found them first.
Dan Ossy: I came here third time to fix my van on different issues each time. The owner , Rafael, is very honest and kind mechanic Ive ever experienced my entire life. And I saw him treating each customer with respect and sincere. He even let me stayed on my van offering me to use his garage power so I can run my fridge in the van until my van got fixed good. He even asked me if I need anything also. Like blanket or something. Hes type of person who goes above and beyond to help customers. And his crews and office lady are kind and charming as well.
If there were 10 STARS, I would give him the 10 STARS.
Im a permanent disabled man on two crutches and am recovering from Colon Cancer.
Very few treat people like me the way Rafael does. And he treats every customer with same heart. I can tell.
I MOST HIGHLY recommend RAFAEL and Apex Auto Tech II on 2205 Spencer Hwy . Their prices are VERY REASONABLE AND FAIR !!
Thank you VERY SO MUCH, Rafael and crews for your kindness!!
God bless your business and personal life !!
