1 /5 breana rodriguez: Came in recently and was greeted very nicely. I scheduled my appt to be at 10:30 so thinking because the manager is gonna be working on my hair, I thought she would be there. They said she was running late so I thought it would be 10-15 mins. She had me waiting almost an hour... On to of that I wanted my dark hair to be a lighter color so she promised she could do that. So Im watching her do her thing and long story short, my hair cane it horrible, not even near close to the color I wanted!!! She gave me some weird pink highlights! I told her I hated having dark hair but guess what.. Its still dark. Looks nothing like the picture I showed her. I wanted to cry. Never coming back here EVER. I waisted $200 on something I could of dinner myself.