R Morretti: I selected Caliber Collision primarily because they were listed as a preferred shop by my insurance and are conveniently located near my home. The front desk staff, especially the receptionist, was extremely friendly and helpful, unfortunately, the rest of the experience fell short.
Jawun was assigned as my service advisor. While he was courteous, the quality of the work performed on my vehicle was disappointing. Upon bringing the car home, my husband and I immediately noticed some issues that were not present when the vehicle was dropped off: new scratches on the door, and a fresh ding on the door.
I promptly returned to the shop, where they attempted to buff out the scratches (which are still visible) and re-secured the loose panel that was supposed to had been repaired. I was told I would receive a call to schedule a time to address the door ding, but it’s been over a week with no follow-up.
While the repairs were completed on schedule, the workmanship and lack of communication afterward have been frustrating. Based on this experience, I would not recommend this particular Caliber Collision location.
Dennis Rosales: Warning !! This crew wash my car For first time
The job they did really terrible!!
Upon that when they Finnish
The washer machine Broke the Toper basket of my truck
When I tell then to get responsibility for the matter, they answer was to not be responsible…
Taylor: Great honest owners/workers. Took my GMC envoy here that had no AC and a bad alternator, their quote was about 25% lower than anyone else. Been going to them for years, highly recommend :)
